General terms and license terms

Version 2 · effective from 25-10-2026

1. Who we are

PC Werkbank is offered by Stijn Berends, De Dammen 8, Balk (the Netherlands), email info@pcwerkbank.nl (hereinafter: "we"). "You" or "the user" is whoever buys a license or uses PC Werkbank.

2. Applicability

These terms apply to every order, license, HWID reset and every use of PC Werkbank and the website pcwerkbank.nl. By ordering, installing or using PC Werkbank, you agree to these terms. They apply to consumers and to business customers (companies, freelancers, IT professionals and other professional users).

3. License

• You buy a non-exclusive, non-transferable right of use. The software remains our property.
• The 1 year, 3 years and lifetime licenses apply to 1 PC per purchase. If you buy the same license again with the same name and email address, we add that PC to your existing code; the end date of that code becomes the later of the two. The term starts on the date of purchase.
• The Portable Technician Edition (1 year, 3 years or lifetime) is tied to the serial number of 1 USB stick on activation. PC Werkbank then works on unlimited PCs, only when started from that stick. You use a stick with a unique serial number for this. Loss, theft or failure of the stick is at your own risk; moving to a new stick is possible with a paid HWID reset.
• On activation, the license is tied to the PC's hardware (HWID). Use on another PC is only possible after a paid HWID reset.
• You may not copy, resell, rent out, share, modify or decompile the software or circumvent the license check. In case of misuse, we may block the license immediately without refund.

4. Ordering, payment and delivery

• Prices are shown on the website. You pay via the payment link you receive after ordering.
• Once your payment has been received, we deliver the activation code by email, usually within a few hours and at the latest within 24 hours.
• You are responsible for providing a correct email address.

5. Buying is keeping: no withdrawal and no refund

• The activation code is digital content that is not supplied on a physical medium. A HWID reset is a service that is fully performed immediately after payment.
• When ordering, you expressly consent to delivery starting immediately and declare that you thereby waive your right of withdrawal. We confirm this in the email delivering the code or reset.
• A purchase is therefore final. A license or reset is not taken back, exchanged or refunded. This also applies if you do not use the software, stop using it or use it for a shorter period, if your PC is replaced, if your code is lost or if the software does not meet your expectations.
• This does not affect any mandatory statutory rights you have as a consumer that cannot be excluded.

6. Activation code, PIN and recovery codes

• You are responsible for keeping your activation code, PIN and recovery codes safe and secret.
• A lost, leaked or code used by others is not replaced or refunded.
• Your PIN and recovery codes are stored only on your own PC (or, for the Portable Technician Edition, on your USB stick). We cannot view, restore or reset them.

7. Use at your own responsibility

• At your instruction, PC Werkbank makes changes to Windows, such as deleting files, software, accounts and settings, copying or moving data and changing system settings.
• You decide which actions you perform and you are fully responsible for the use of the software and all its consequences.
• You always make a complete and working backup of your data before using PC Werkbank, and in any case before running tweaks, optimisations, cleanup actions, registry or settings changes, removal actions or repair actions. Also check that you can restore that backup.
• Backups and restore points made by PC Werkbank are an aid, not a guarantee. Not every change can be undone.
• If you use PC Werkbank on someone else's PC (for example a customer's), you do so in your own name and at your own risk and you obtain the owner's permission yourself.
• You comply with the law and with the licenses of Windows and other software.
• The software is provided "as is" and "as available". We give no warranty, express or implied, that the software works without errors or interruption, works on every PC or Windows version, remains compatible with future Windows updates or is suitable for your purpose.

8. Business customers and IT professionals

• If you buy or use PC Werkbank for your business or profession (for example a license for several PCs or the Portable Technician Edition, or as an IT professional at customers), you are fully responsible for all actions you perform with PC Werkbank, on your own PCs and on those of others.
• You obtain permission from the owner of every PC yourself, make a backup before your work and inform your customers about the risks.
• Rules that the law grants only to consumers (such as provisions on withdrawal and on unreasonably onerous terms for consumers) do not apply to business customers.
• For business customers, all liability on our part is excluded, except in case of intent or deliberate recklessness on our part. You indemnify us in accordance with article 11 against claims from your customers or other third parties.

9. Beta features, sensors and third-party software

• Parts labelled beta (such as Game profiles) are under development. Operation and results are not guaranteed.
• Temperatures and sensors depend on the PC's hardware and drivers and are not available everywhere.
• Some features download or start software from other makers. Their terms apply to it; we are not responsible for it.

10. No liability for data and other damage

• We are not liable for loss, damage or unavailability of data, files, mail, passwords or settings, whatever the cause, including when caused by a tweak, optimisation, cleanup action or other feature of PC Werkbank. Making good backups is your own responsibility.
• Nor are we liable for any other damage resulting from the use of, or inability to use, PC Werkbank. This includes, among other things, damage to software, Windows or hardware, a PC that no longer starts, consequential damage, lost profit, business interruption, repair costs and damage to third parties.
• Should a court nevertheless decide that we are liable, that liability is limited in total to the amount you paid for the license concerned.
• These exclusions and limitations do not apply insofar as the damage results from intent or deliberate recklessness on our part, or insofar as the law mandatorily prohibits exclusion.

11. Indemnification

You indemnify us against all claims from third parties (such as customers or owners of PCs on which you use PC Werkbank) arising from your use of the software or from non-compliance with these terms, including reasonable defence costs.

12. License server and updates

• Internet is required for activation and for a check at startup (up to 30 days without internet). We make every effort to keep the license server available, but do not guarantee uninterrupted availability.
• Updates of PC Werkbank are free during the term of your license (for a lifetime license, as long as we offer PC Werkbank), if and when we release updates.
• Updates are not guaranteed. We are not obliged to release updates, bug fixes or adjustments for new Windows versions. There is no right to a certain number of updates, to updates within a certain period or to specific features.
• Updates may add, change or remove features. You buy PC Werkbank as it is at the time of purchase.

13. Complaints

If you have a complaint, email info@pcwerkbank.nl or use the contact form, stating your reference or activation code. We respond within 14 days.

14. Changes and applicable law

• We may change these terms. The version that applied at the time of your order remains applicable to that order.
• These terms are governed by Dutch law. If a provision is invalid, the other provisions remain in force and a valid provision that comes as close as possible to the intention applies instead.